Privacy Policy

Privacy Policy

Welcome to PandaBeauty Factory. We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or make a purchase from our website. Please take a moment to review this policy to understand how we handle your data.

Our site address is: https://www.pandabeautyfactory.com.

1. Information We Collect

1.1 Personal Information: When you make a purchase or create an account, we collect personal information necessary to complete your transaction. This may include:

• Full name
• Billing and shipping address
• Email address
• Phone number
• Payment information (collected through a secure third-party provider)

1.2 Automatically Collected Information: We may collect certain information automatically when you visit our website, such as:

• IP address
• Browser type and device information
• Operating system
• Pages visited and time spent on each page
• Referring and exit pages
• Interaction data (e.g., clicks, page scrolls)

1.3 Cookies and Tracking Technologies: We use cookies and similar tracking technologies to improve your browsing experience, analyze website traffic, and deliver personalized content. You can adjust your browser settings to manage cookies, but this may impact the functionality of our website.

2. How We Use Your Information

We use the collected information for various purposes, including:

2.1 Order Processing: To fulfill and manage your orders, process payments, and deliver products to you.

2.2 Account Management: To set up and maintain your account, authenticate your identity, and provide personalized features.

2.3 Customer Support: To respond to your inquiries, process returns, and provide assistance with any issues.

2.4 Marketing and Communication: To send you promotional emails, newsletters, and other communications if you opt-in to receive them. You can unsubscribe at any time by following the instructions provided in these communications.

2.5 Analytics and Improvements: To analyze site usage, enhance the performance of our website, and develop new products and services.

2.6 Legal Compliance: To comply with applicable laws, regulations, and legal processes, and to protect our rights and property.

3. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

3.1 Service Providers: We work with third-party providers who help us with tasks such as payment processing, order fulfillment, and marketing. These providers are contractually obligated to keep your information confidential and secure.

3.2 Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner or controlling party.

3.3 Legal Requirements: We may disclose your information if required by law, such as to comply with a subpoena, court order, or other legal processes.

3.4 Protection of Rights: We may disclose information to protect our rights, property, or safety, as well as the rights, property, or safety of our users or others.

4. Your Privacy Rights

4.1 Access and Correction: You have the right to access and correct any personal information we hold about you. To make changes to your information, contact us at [email protected].

4.2 Deletion: You can request that we delete your personal information from our records, subject to certain legal exceptions. To make a deletion request, please contact us.

4.3 Opt-Out of Marketing Communications: If you receive marketing communications from us, you can opt out at any time by following the unsubscribe instructions in the email or contacting us directly.

4.4 Cookies and Tracking: You can manage your cookie preferences through your browser settings or use opt-out tools provided by certain tracking services.

5. Security of Your Information

We implement a variety of security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure access controls, and regular monitoring. However, no data transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.

6. Children’s Privacy

Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently gathered personal information from a child, we will delete it promptly. Parents or guardians who believe their child may have shared information with us can contact us to request its removal.

7. International Data Transfers

If you access our website from outside Switzerland, your data may be transferred to, stored, or processed in a country different from where it was collected. By using our services, you consent to the transfer of your data to countries where our servers and data centers are located, which may have different data protection laws than those in your country.

8. Changes to Our Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal obligations. When we make changes, we will post the updated policy on our website. Please review this page regularly for the latest information on our privacy practices.

9. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at [email protected]. We are here to assist you and value your feedback.

Thank you for choosing PandaBeauty Factory. We appreciate your trust and are committed to safeguarding your privacy.