Shipping Methods
Shipping Methods – PandaBeauty Factory
At PandaBeauty Factory, we understand that getting your products to you quickly and safely is a top priority. Here’s an overview of our shipping methods and what to expect.
Domestic Shipping
For orders within Switzerland, we offer the following shipping methods:
Standard Shipping (B-Post): This is our most affordable option, with delivery times typically ranging from 3-7 business days.
Shipping Costs
Shipping costs are calculated based on the shipping method, order weight, and destination. You can view the shipping cost for your order during checkout before completing your purchase. From time to time, we offer free shipping promotions, so check our website or Social Media for the latest offers.
Special Shipping Instructions
If you have special shipping instructions or need assistance with a specific request, please contact us at [email protected]. We’ll do our best to accommodate your needs.
Important Notice for EU Customers Ordering from Switzerland
Attention EU Customers:
When placing an order from our online shop based in Switzerland, please be aware of the following important information regarding taxes and customs duties:
- Import Taxes and Duties:
- Orders shipped from Switzerland to the European Union (EU) may be subject to import taxes, customs duties, and fees levied by the destination country.
- These charges are not included in the item price or shipping cost and are the buyer’s responsibility.
- Customs Clearance:
- Customs policies vary widely between EU countries. We recommend contacting your local customs office for detailed information on what additional costs you may incur.
- Any delays caused by customs processing are beyond our control.
- VAT (Value Added Tax):
- VAT may be applicable on your purchase upon arrival in your EU country. The rate and threshold for VAT differ by country.
- Please ensure you are familiar with your country’s VAT regulations and prepare for any additional payments.
- Payment of Duties:
- The courier or postal service handling your shipment may require payment of duties and taxes before delivery.
- Ensure you have arrangements in place to make these payments promptly to avoid delays.
- Returns and Refunds:
- In the event of a return, please note that import duties and taxes paid are generally non-refundable. You may need to apply to your local customs office for a refund of these charges.
Thank you for choosing PandaBeauty Factory. We aim to make the shipping process as smooth as possible. If you have any questions or concerns, please don’t hesitate to contact us.